EXCEPTIONAL: Unusually Good, Outstanding


In addition to another record-breaking year with many highlights in 2017, we received an EXCEPTIONAL rating from the United States Coast Guard (USCG) for the support of one of our contracts and it’s one of our most proud accomplishments.

The full report is for Federal Government performance evaluation, so I won't publish the full report but will take the honor of sharing a few highlights:  

QUALITY: Incredible Supply LLC has provided the services required under this complex supply chain management contract with the highest quality and professionalism. From the beginning of this contract the team at Incredible Supply has been actively engaged, responsive and eager to perform. They have met every delivery order timeline to date, provided correct type and quantity of batteries direct to the unit and have  been  instrumental in eliminating a major  portion the organic man-hour burden previously experienced by USCG Patrol Boat Operations, Supply and Support personnel in purchasing, picking up and properly disposing of lead acid batteries. The quality of services delivered thus far by Incredible Supply in supporting the lead acid battery delivery and disposal requirements of the widely dispersed Patrol Boat Fleet have been exceptional.

SCHEDULE: Incredible Supply LLC has performed exceptionally regarding contract schedule. During this 1st year of the contract, which is the first of its kind for the USCG, Incredible Supply has successfully delivered over 140 orders containing over 300 individual products to USCG Patrol Boats across the United States, Alaska, Hawaii, Puerto Rico and Guam.  Incredible Supply has proven over the course of this contracts 1st year of that the delivery schedule is one of their top priorities in performance of this contract.

Receiving an EXCEPTIONAL rating on such a detailed contract is truly an honor and direct reflection of our commitment to provide the highest level of service to those that serve our country.

-Chris Faison

President & CEO
Incredible Supply & Logistics (ISL)

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